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We have taken some of the more frequently asked questions and tried to answer them for you here. Please click on the question, and you will be taken to the answer and additional resources. If you don't find your answer here, please click here to contact us. We will be sure to address your questions as soon as possible. What types of packages do you offer, and what do they cost? How does the ordering process work? How do I pay you and what forms of payment do you accept? Do you guarantee my satisfaction? If I want a feature on my site that you don't offer in your packages, what do I do? Can I make changes to my site or add additional features once it is published ? Will my information be shared with others? Is my event site information private? Do you have other sites for other events? Do you have any restrictions on what you will publish on your site?
What types of packages do you offer, and what do they cost? We offer a number of packages to fit nearly any budget. These vary from single free announcement pages to complex web sites with advanced features. Please click here to view all of our packages.
How does the ordering process work? Share the Event wants to make it as easy as possible for you to order your event site. A list of our packages can be found by clicking here. You can also download our order form so you can create everything for your site at your convenience. When you are ready to order, you can input all of your information into an online form and upload them right online if you have electronic copies of your photos (on CD or disk). If you need us to scan your photos, you can mail them to us and we will scan them for your site. Just follow the instructions on the order forms. If you have any questions, you can also fill out our order inquiry page, and we will be glad to contact you via phone or e-mail and walk you through the entire process! You can find out more details about how the process works by clicking here, or if you are ready, click here to start order today!
It will usually take between one and five days to build your site once we have all of your information. Once your site is built, we will post it online for your review. If you have selected any package or features other than our free package, we will request payment at this time. You have no risk, since we will not bill you until we have built your site! If we do not receive payment within 10 days of requesting payment, your site will simply be inactivated and you owe us nothing.
How do I pay you, and what forms of payment do you accept? We accept online credit card payment with Visa and MasterCard via a 3rd party payment service that is approved by the Better Business Bureau. We also accept checks via mail.
Once your site is built, we will make it available for your review. If you have elected to pay by credit card, we will send you a payment request via our payment processing service, where your payment can be processed securely by a 3rd party that is approved by the Better Business Bureau. If you have elected to pay by check, we will e-mail you an invoice for your site. Once we receive your payment, your site will be made completely functional and available to the public in accordance with your package details.
Do you guarantee my satisfaction? You will have the opportunity to review your event site at the same time we request payment. If you are not satisfied, please let us know what you would like to change, and we will make every effort to accommodate your wishes. If you still are not satisfied, you can elect not to pay for the event site, and we will simply inactivate your site. You are under no obligation. If you wish to make changes after your site is paid for and published, we will gladly make reasonable modifications and updates to your site at no charge.
If I want a feature on my site that you don't seem to offer in your packages, what do I do? Please let us know what you envision for your event site, and we present you with a no obligation quote for the feature if we can add it for you.
Can I make changes to my site once it is published or add additional features? Yes, Share the Event will be glad to make reasonable changes to your web site during the period it is hosted on our site. If you wish to have changes made that are outside of your package offering, we will present you with a no obligation quote for the services. If you want to add additional features to your event site at any point, we will be glad to add the features according to our current prices at the time of your order.
Will my information be shared with others? Share the Event has a strict Privacy Policy that can be reviewed by clicking here. We will NEVER share your personal information with any third parties for any reason unless we are required to by law.
Is my event site information private? Any information that you submit to Share the Event will be kept private in accordance with our Privacy Policy. However, any information that you elect to publish on your event site will be available to anyone who knows the address of your site, unless your package includes password protection. This is the nature of the internet. If you have a site with password protection, the content of your site will only be viewable by someone who possesses your username and password.
Do you have other sites for other events? We operate additional sites that tailor to different types of events and offer distinctive event sites. A listing of these other sites and their addresses can be found by clicking here.
Do you have any restrictions on what you will publish our your site? Share the Event reserves the right to refuse to publish any content we deem inappropriate for our site. This includes, but is not limited to, pornography or adult material, objectionable material, material promoting hate, or commercial material of any kind. We hope that you understand that we want our website to remain friendly to all visitors.
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